Appalachian Regional Healthcare System

Community health system IT team shortens project timeline and improves testing documentation.

Appalachian Regional Healthcare System Case Study

Problem

The two-person LIS team at ARHS, augmented by departmental staff, was facing a nine-month LIS upgrade timeline. In addition the organization planned other projects that would require valuable laboratory time. ARHS needed to offload testing tasks from their staff as well as expedite the LIS upgrade in order to move on to support these enterprise projects.

Solution

Three months into the LIS upgrade project, ARHS implemented STS's SoftLab and SoftBank Test Suites. STS analysts, the LIS team and the Blood Bank Supervisor worked together closely to set up scenario testing to emulate the lab's workflow.

Outcomes

Within two weeks, STS was installed, automated test cases were configured, and STS was already testing, offloading the effort from the laboratory staff and LIS analysts. The lab completed the upgrade within three months, reducing the overall project timeline by a third.

SoftLab Volume is being used to validate a variety of laboratory interfaces across the enterprise including to Sunrise and as part of the Mosaic Oncology system installation. ARHS analysts estimate the solution has saved approximately 50 - 60% of their required testing time.

STS testing reports have been used in multiple inspections and have satisfied all inspectors.

Future Plans

SoftLab Volume will continue to be a key asset for interface testing to assure meaningful use / data exchange compliance.

STS support fees include testing assistance and keeping the software compatible with SCC releases so that ARHS is well positioned for future LIS upgrade testing.

Check out the full case study for Appalachian Regional Healthcare System here!

Appalachian Regional Healthcare System www.apprhs.org

About ARHS

Located in the High Country of N. Carolina
100% Complete
Two community hospitals
100% Complete
Physician practice management group
100% Complete
Extended care facility
100% Complete

Software Products

SCC SoftLab
100% Complete
SCC SoftBank (incl. electronic crossmatch)
30% Complete
SCC Soft ID
90% Complete
Allscripts Sunrise EMR
50% Complete
Mosaiq Medical Oncology
90% Complete

STS Products

SoftLab Test Suites
70% Complete
SoftLab Scenario
100% Complete
SoftLab Volume
30% Complete
SoftBank Test Suites
70% Complete
SoftBank Scenario
100% Complete
SoftBank Patient Unit
30% Complete

"The validation reports from STS were very detailed and included explanation for the expected results of a given test case. This allowed easy identification of failures so that corrections could be implemented sooner. Using STS allowed us to perform a superior validation than what I could have done on my own given our condensed validation timeframe." - Candace McCoy, Blood Bank Supervisor